FAQ

Q:How to price your products?
A:EX factory price, FOB, CIF, CFR etc.

 

Q: How can we pay?
A: We accept PayPal and T/T bank, Cash, Western union etc.30% deposit and 70% balance before delivery.You could choose the most convenient way for you.

 

Q:What’s the packaging on the equipment you supply?
A:We offer Bubble pack+well paper+stretch film +wood frame(strong enough for oversea transportation)

 

Q:How about the warranty?
A:One year guarantee of the mainboard(Exclude the quick-wear part or man-made damage),lifetime phone and online technical support available, other support and assistance.

 

Q:How long does delivery take?
A:Sure it depends on your address.Within 7-15 days to delivery after receiving the deposit.For example, delivery from Guangzhou to USA take 22 days.

 

Q:How about the MOQ?
A: 1 unit, however, you can get best container price if container order.

 

Q: Why should I buy game machine from Neofuns Amusement?
A:Professional team offer best service to you:
We have professional R&D team,ODM and OEM acceptable. Neofuns Amusement can make personalized game machine according to customers’ requirement.We promise that we will provide you with qualified products of first-class quality, nice service and favorable prices which will meet all your demands. Neofuns Amusement believe that we will be your long-term and reliable partner and suppliers in China. Welcome to our company for further cooperation!

 

Q:What can you provide after-sales service?
A:We will replace the broken spare parts for my customer for free in one year warranty period.We own have this machine’s R&D technology so that can offer technical support to our clients any time.Technician can be sent to your place to solve the problem and can offer training to your technicians.Our professional overseas team offer 24 hours online services to our customers.